Frequently Asked Questions
Everything you need to know about our performance cycling apparel.
How do I determine the right size for my cycling kit?
Our apparel is designed for a performance 'race fit'. We recommend referring to our comprehensive Size Guide on each product page and measuring your chest and waist for the most accurate fit.
What is your return policy for international orders?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs and any applicable customs duties are the responsibility of the customer.
How should I care for my Universal Colours garments?
To maintain technical performance, machine wash cold at 30°C with similar colors. Avoid fabric softeners, do not tumble dry, and always hang to dry in a shaded area.
Do you offer worldwide shipping?
Yes, we ship to most countries globally. Shipping rates and delivery timelines are calculated at checkout based on your specific location and selected service level.
Are your materials sustainably sourced?
Sustainability is at our core. We use high-quality recycled fabrics and ensure our manufacturing partners adhere to strict environmental and ethical standards to minimize our carbon footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.