Returns & Exchanges
At Universal Colours, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns or exchanges on all items in original condition. Whether it is a fit adjustment or a change of mind, our streamlined process ensures you get back to your ride as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all technical tags remain attached and the garment is unworn and clean.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at your nearest authorized collection point.
Processing and Refund
Once our warehouse team inspects the returned gear, we will process your refund or dispatch your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing